Main Telephone Number
Appointments
For New Patients
800-525-2225 (Please also see Making an Appointment.)
For International Patients
212-639-4900
Or use AT&T Direct Access by dialing the access number for the country you are calling from, then dialing 888-675-7722.
Find a Doctor
See our physician directory.
Contact a Patient Care Facility
See our locations.
Reach a Patient at Memorial Hospital
- Call our Patient Information Desk at 212-639-7081.
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Cards and gifts can be sent to:
Memorial Sloan Kettering Cancer Center
1275 York Avenue
New York, NY 10065
Please include the patient’s name and room number.
Visiting Hours
- Adult inpatients: 6:00 a.m. to 10:00 p.m.
- Pediatric inpatients: 8:00 a.m. to 8:30 p.m.
- Intensive Care Unit (ICU): 11:00 a.m. to 7:00 p.m.
For more information, see our Policy for Visitors of Patients.
Request Medical Records
Call our Clinical Information Department at 646-227-2089.
Visit Our Gift Shop
To purchase a gift for someone at our inpatient hospital, call 212-639-8035. We are open Monday to Friday, from to , and on weekends and holidays from to , Eastern time. Learn more about the Gift Shop.
Find Support Services
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Social Work
212-639-7020 -
Outpatient Counseling Center
646-888-0100 -
Spiritual Counseling
Department of Chaplaincy
212-639-5982
For more information, see Support Services.
Contact a Patient Representative
If you have a concern, question, or complaint about your care, or would like someone to serve as your advocate, call our Patient Representatives Department at 212-639-7202.
Ask Billing Questions
For general information about insurance coverage and billing for treatment at Memorial Sloan Kettering, call 646-497-9176. Learn more at Insurance & Billing.
Incoming Calls
You may see 646-888-2001 show up on your phone when someone from MSK calls you. If so, please call your MSK physician or one of the numbers on this page for more information.